Terms of Service

Overview

This website is operated by Higher Ground and is powered by Shopify. By visiting the website or purchasing from us, you agree to these Terms of Service and all policies linked on the store.

Online store terms

You must provide accurate, current, and complete information when placing an order. You may not use the website or its products for unlawful, fraudulent, or unauthorized purposes.

Products and pricing

We make reasonable efforts to display product descriptions, colors, prices, and availability accurately. Screen colors may vary. Prices, product details, and availability may change without notice. We may correct errors and cancel or refund an affected order when necessary.

Orders

Submitting an order does not guarantee acceptance. We may limit, decline, or cancel orders for reasons including suspected fraud, inventory errors, pricing errors, payment issues, or shipping restrictions. If payment has already been collected for a canceled order, an appropriate refund will be issued.

Payments

You agree to provide valid payment and billing information and confirm that you are authorized to use the selected payment method. Payments are processed through Shopify and applicable payment providers.

Shipping and returns

Orders are subject to our Shipping Policy and Return and Refund Policy, which form part of these terms.

Intellectual property

Higher Ground’s original branding, website content, graphics, and designs may not be copied, reproduced, or used without permission. Product names and materials belonging to third-party brands remain the property of their respective owners.

Third-party services

The store may use or link to third-party services, including payment, shipping, fulfillment, analytics, and social platforms. Those services may have separate terms and privacy practices.

Prohibited conduct

You may not interfere with the website, introduce malicious code, attempt unauthorized access, misuse customer information, or engage in fraudulent activity.

Disclaimer and limitation

To the fullest extent permitted by law, the website and its content are provided without guarantees beyond those expressly stated. Higher Ground is not responsible for indirect or consequential losses arising from use of the website or products. Nothing in these terms limits rights that cannot legally be excluded.

Changes

We may update these terms by posting a revised version on the website. Continued use of the website after an update means you accept the revised terms.